Independent Pharmacies, Pharmacy Chains, Travel Clinics, Health Clinics & Health Care Offices. Pharmacists, Nurses & Doctors.
HQ3 (HealthQuest 3.0) is online appointment management software designed to help enable and expand new health services and vaccinations in pharmacies and clinics. From online booking to pre and post appointment management, HQ3 will help you expand your services, save your time and provide exceptional patient care. Travel Services, General Vaccinations & Health Clinics. Feature rich patient management. Canadian based. Live toll-free help line.
|Founded in 1995
Located in Canada
Multiple branch/year discounts apply
|Deployment||Installed - Mac
Installed - Windows
Web-Based, Cloud, SaaS
iPhone / iPad
The ability to schedule all my pharmacy appointments has enabled me to focus on patient care and not on the technicalities of booking appointments. I love that pts. can re-schedule their appt. from home.
The health questionnaires are very, very helpful and I often gather information on my pts. that I didn't previously have :)
Having to adjust the public booking hours, which is quite a tedious task. If the "page" could include more dates then I wouldn't have to keep on clicking "next page".
Easy to navigate and make appointments. Our tech savvy customers love the online booking feature but it is also easy for us to book appointments in-store. With the help of the techs we have been able to modify and add new services as our pharmacy clinics have expanded. Tech support is available when needed.
We needed training initially to get familiar with the program, a step-by-step guide would be beneficial. It's not easy to change the format or templates. It must be done by tech support with limited staff.
The fact that patients are responsible for entering their own information- I have everything I need before that patient sees me in my office
Currently there has been a glitch where some of prepopulated info has disappeared- Rx directions have disappeared
The features that allow for our medical director and pharmacists to communicate about patient files in a secure way, the ability to generate prescriptions and to track booster doses
It would be fantastic if the software integrated with pharmacy dispensing systems as there is a lot of duplication of work. As well, if it interfaced with CPSO's database to allow for MD information to be populated in so that faxes can be sent with more ease.