TSplus

  • Posted by: 24-06-2020, 11:49
  • LICENSE: Free


TSplus

Best For


Product Details

Remote access and load balancing application that allows businesses to web-enable their solutions.

Contact Details

Terminal Service Plus
http://www.terminalserviceplus.com


Starting Price $75.00
priced per server; depends on number of users
Deployment Installed - Mac
Installed - Windows
Web-Based, Cloud, SaaS
iPhone / iPad
Android





“Best replacement for MS Terminal server. No recurring charges”



Overall:
quite cheap
Pros:
Best alternate to microsoft terminal server licensesno need to pay recurring charges for licensingworks seemlessvery economical
Cons:
Support is not goodThey seems to black mail after you buy the product.They dont even help you if you reinstall server


“Not impressed with TSPlus support”



Overall:
Terrible support.
Pros:
Love the software. Hate the support. Will not get back to you in a timely manner.
Cons:
Support. Have emailed multiple time because of license issue. No response.


“Above Average Product - Awful Customer Support & Attitude”



Pros:
The software is an affordable way to offer an HTML5 Client connection with an easy-to-use UI
Cons:
There are software bugs and the support is slow to respond at times. The absolute worst is the US branches (https://tsplus.co/) general attitude towards customers. I was in contact with the director of the US branch, about the cost of our existing 30+ Enterprise licenses and he treats each conversation like you are a criminal and withholding valuable information from him.In the end, he told me that I can go to his website and figure it out from there and that he would not be helping - even though he is listed as sales support. If it's that hard to buy a product when you already have 30 existing licenses, imagine how good their actual support is for issues ;)


“Our customer service rep needs to Learn alot about Customer Service”



Overall:
I have absolutely never been talked to so rudely as I was by our rep. He is not a nice person, nor helpful in ANY way! I do not think I have ever had a worst experience when calling in for help. The issue I have has gone on since June and it is now October. I will replace this system as soon as I can.
Pros:
I do not like anything about this system
Cons:
It does not allow you to print when accessing remotely


4

Download

3/5

Rating

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