• Posted by: 24-06-2020, 00:15
  • LICENSE: Free


Best For

The health and human services community, including behavioral health, addictions treatment, public health, public sector, methadone, child & family and IDD providers. Specific to inpatient facilities.

Product Details

RxConnect supports key pharmacy functions and processes for behavioral and public health organizations that operate their own pharmacies. Ideal for pharmacists, administrators, and information technology staff, RxConnect is easy-to-use, intuitive pharmacy software that can be deployed as an integrated component of Netsmart's Avatar software solutions or as a standalone application in conjunction with an existing hospital or other healthcare information system.

Contact Details

Netsmart Technologies
Founded in 1968
Located in United States

Starting Price Not provided by vendor
Free Demo Yes
Deployment Installed - Mac
Installed - Windows
Web-Based, Cloud, SaaS
iPhone / iPad
Training In Person
Live Online
Support Business Hours

“Overall, a good software”

Of the pharmacy software I have utilized, this one works well and doesn't leave you looking for much more.
I used this software on a daily basis while working in the pharmacy for various purposes - prescription transcription, filling, labeling, and verification. Worked well.
Occasional glitches led to the software freezing and needing to be rebooted. Would like to see this program integration prescription pick-up as well.

“My Use of RxConnect”

I used RxConnect daily when I worked in a pharmacy. I worked there for 4 years, and this software was part of my daily routine. I used it to enter, fill and check prescriptions, as well as search patient profiles, check medication interactions, and assist customers with questions about their medications. The only issues I ever had with this system were when it would freeze - which wasn't often. But that could have been attributed to trying to do too many things with the system at once. The system I used was completely computer based, meaning that anytime I need to switch pages or look something up, I had to use the keys on the keyboard to navigate, which took some getting used to. But if I was trying to do too many things at once and hit too many keys, the system would sometimes freeze. Overall, I really liked this system, and once I knew how to use it without a mouse, it made things really simple. It was definitely intimidating the first few times I went to use it, but there were explanations on each page that told me what keys to use in order to get where I needed to be. It's been a while since I've used RxConnect, but I know that if I were to use the system right now, it wouldn't take me long before I could enter a prescription or search a patient profile because of the user friendliness of it.
I am a quick typist and quick worker in general. I really like that RxConnect was completely computer based, because it allowed me to focus on the screen in front of me to get my work done. It made things move quickly. I also liked that if there was an error on a script that had been typed it, it was very easy to go back in and fix it. Working in a pharmacy is entirely about time management, and one of the best features about RxConnect was that it allowed us to mark patients as "waiters" or "special." I used these features all the time - "waiters" were waiting, and "special" let me signal to my coworkers that the patient picking up this prescription either a special circumstance. Whether that circumstance was that the pharmacist needed to speak with the patient, or there was something I needed to let the pharmacy tech know, it sent a clear message. In such a fast paced environment, it would be difficult to communicate something that warranted a "special" note to every member of the team. This way, the tech assisting the patient at checkout would see the note and step aside and confirm with me.
The only issue I ever had was the freezing. Or if updates were being done to the system it meant that we couldn't use it. But in both of these cases I don't think it would deter anyone from using it altogether. The freezing could be that I was trying to do something too quickly. And updates need to be done!
Recommendations to other buyers: 
The only advice I would give about this software is to make make it more attractive. Having looked at it for so long for so many years, after a while it just seemed like it could be a little more modern looking. But that's an aesthetic complaint and not one about the software in general.





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